At Unocoin, the security of our users, their accounts and their cryptocurrency holdings remains a priority.
We are writing to inform you that on 9 November 2026, we identified unauthorised access to our servers.
Following the identification of this activity, we took precautionary steps and temporarily disabled user logins to protect the platform while our team investigates the incident.
We want to reassure our users that no cryptocurrency funds have been lost.
What Happened?
On 9 November 2026, we identified unauthorised access to our servers.
Upon identifying the issue, we took steps to restrict user access while our technical team began investigating the incident and working on the necessary remediation.
As a precaution, user logins have been temporarily disabled. Users will not be able to access their Unocoin accounts until the investigation and remediation process is completed.
Are User Funds Safe?
We understand that the security of your cryptocurrency holdings is a major concern.
We want to clearly communicate that no crypto funds have been lost in this incident.
Our team is investigating the issue and working on the necessary measures to address it.
Why Are Unocoin Logins Disabled?
User logins have been temporarily disabled as part of our response to the incident.
This measure is intended to restrict platform access while the investigation and remediation work is underway.
Users will be unable to log in to their Unocoin accounts until access is restored.
We will provide an update when the platform is ready to resume services.
What Happens Next?
Our technical team is actively working on:
- Investigating the unauthorised server access.
- Assessing the incident and its impact.
- Implementing the necessary remediation measures.
- Working towards safely restoring platform access.
We are taking this matter seriously and will prioritise the necessary security measures before restoring user access.
Will Unocoin Publish Its Findings?
Yes. We intend to publish our findings once the investigation is completed.
We believe in keeping our users informed and will share relevant updates through our official communication channels as more information becomes available.
Our Commitment to Users
We understand that this incident and the temporary suspension of account access may cause concern and inconvenience.
We sincerely apologise for the disruption and appreciate your patience and understanding while we work to resolve the issue.
Protecting our users and maintaining the security of our platform remain important priorities.
We will share further updates as the investigation progresses.
Thank you for your continued patience and trust.
Team Unocoin
E-mail id: [email protected]
Other links: linktr.ee/unocoin
Contact details: 7788978910 (09:30 AM IST – 06:30 PM, Mon-Sat)
